Refund policy
ALL SALES ARE FINAL, we do not allow for returns or exchanges. If you have any questions or concerns of an item we are here to help answer ANYTHING! Please reach out to us at 424-421-4279 or sales@cloudculturegallery.com or DM us on Instagram: @cloud_culture_gallery
We are here to help!
Damaged, Lost or Stolen Items
If you have a lost, stolen or damaged item and you purchased Route protection, please follow this link
https://claims.route.com/ to file a claim.
**If you declined Route coverage Cloud Culture Gallery is not liable for lost, stolen or damaged goods.
NO RETURNS, ALL SALES ARE FINAL!
Please Note
ALL SALES ARE FINAL! Returns are NOT accepted. If you have any questions or concerns of an item we are here to help answer ANYTHING! Please reach out to us sales@cloudculturegallery.com or DM us on Instagram: @cloud_culture_gallery, we are here to help!
If anything is to be returned you must get approval first!
RETURNS, EXCHANGES and CANCELLATIONS are allowed in rare circumstances and at the discretion of Cloud Culture Gallery!
If a return or cancellation is accepted they are subject to a 15% Restocking Fee!
Packaging will be Discreet and come from Cloud Culture Gallery and have Fragile Stickers.
Orders will usually ship same day, if not they will ship within 24-48 Hours after the purchase, excluding Holidays and Weekends!
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
DM us on Instagram: @cloud_culture_gallery